Thank you all for your patience and support during our closure. The time is finally here for our reopening this Tuesday May 26th!
Over this past week, we have worked as a team to prepare the salon in order to align with the state of MA social distancing safety standards as well as trained on the newly required robust hygiene protocols.
Things you should know before your visit to Joi:
- When you arrive for your appointment, please call the salon before entering the salon. The front desk will advise you if your stylist is ready.
- Tables, chairs and magazines have been removed from the waiting area, therefore you will need to wait outside or in your car if your stylist isn’t quite ready.
- All clients must wear a mask upon entering Joi. Please wear the style that secure behind your ears and not the tie behind the head style. Color clients, please note the mask may come in contact with color, so we suggest disposable.
- Stylists will be wearing masks, safety glasses & robes.
- When it’s time for you to enter the salon, we have set up a contained roped off entrance and hand sanitizing area. The door will remain propped open for added ventilation. Please sanitize your hands and await a member of the front desk team to greet you and open the rope to let you into the salon.
- There will be no coat area, we suggest leaving your coat in your car or not wearing one into the salon if possible.
- There will no longer be robes for you to change into. Please dress accordingly. Capes will be used for your protection during your service and laundered between each client per usual.
- Personal belongings should be limited, ideally to just phone and wallet. All personal belongings will need to be kept on your person throughout your visit.
- There will be no beverage station.
- There will be no food or beverage allowed in the salon. If water is necessary, it will need to be kept with you during your visit.
- The Joi restroom will now be for employee use only. There are 2 public restrooms in our adjacent lobby for your use. These restrooms are sanitized multiple times throughout the day by our building janitorial service.
- If you have a fever, cough, sore throat, cold or illness of any kind, you must reschedule your appointment.
- If you do not have stored credit card information on file, please provide this when you call to help with contactless payment. We will also still accept Apple Pay, credit card payments, checks and cash.
We know this sounds like a lot! Don’t worry, we have done run throughs as a staff and we will be directing you every step of the way. We have all recertified in sanitizing protocols and will be vigilant throughout the day keeping Joi disinfected.
If you have any questions before your visit, please email me [email protected]. After May 25th, all questions may be directed to a member of the front desk team at 617-723-6330.
We can’t wait to see you soon!
Sincerely,
Erica & The Joi Salon Team
