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Please plan to arrive 10 minutes prior to your scheduled appointment to receive your full service. If you are running late, please call to alert us & we’ll do everything we can to accommodate you.

We understand that scheduling conflicts may arise. However, we do request a minimum of 24-hours notice for all cancellations and reschedules. A credit card is required when booking with Joi Salon’s Booker software and, for your convenience, may be kept securely in your client profile for all future bookings and payment. Any appointment cancelled or rescheduled within 0-24 hours of appointment time will be subject to a charge of 50% of the total cost of service. All no-show/no-call missed appointments will be subject to a charge of 100% of the total cost of the service. Appointments may be cancelled online or by calling our front desk team 617-723-6330. We appreciate your understanding!

Joi Salon is a relaxing environment. Please respect other salon patrons by silencing your cell phone.

Joi salon is a place where clients come to relax and be invigorated. Please make child care arrangements & come ready to en-joi!

We accept cash, master card, visa, american express, discover, apple pay or checks.
Gratuity is accepted in the form of cash only.